Call Centre Agent
Listening, calm under pressure, clear explanations and first-contact resolution.
Filters
JobsSenior20 minPro
ProKey Account Manager
Account planning, senior relationships, commercial negotiation and service recovery for major clients.
Customer service first-job interview after NYSC
Handling customer questions and complaints calmly while protecting information and following service procedures.
Customer Support Associate (E-commerce)
Resolving order, payment, delivery and return enquiries across chat and email while keeping customers accurately informed.
Customer Support Representative (Digital Wallets)
Resolving wallet, transfer and access complaints through clear diagnosis, secure verification and dependable follow-up.
JobsLead and manager20 minPro
Customer Experience Operations Manager (Telecommunications)
Contact centre performance, digital care, complaint resolution, workforce coordination and service recovery for telecoms customers.
Customer Experience Specialist (E-commerce)
Resolving complex order problems, finding journey failures and improving service across support, fulfilment and payments.
Customer Service Supervisor (Electricity Distribution)
Leading a distribution service team through outage enquiries, billing disputes, escalations, service recovery and daily performance coaching.
Guest Experience Officer
Monitoring the guest journey, personalising stays, resolving service failures and turning feedback into practical hotel improvements.
JobsExecutive20 minPro
Head of Customer Service (Utilities)
Setting utility customer strategy across billing, outages, complaints, digital channels and frontline service recovery.
JobsExecutive20 minPro
Head of Customer Support (Fintech)
Support strategy, payment incident response, complaint quality and leading multi-channel teams through demand spikes.
HMO Customer Care Officer
Member enquiries, benefit explanations, complaint resolution, provider coordination and accurate call documentation.
Insurance Customer Service Officer
Policy enquiries, claims updates, complaint resolution and clear communication with insurance customers.
Ride-Hailing Operations Associate
Driver support, trip issue resolution, marketplace monitoring, service recovery and data-informed operational decisions.
JobsSenior20 minPro
Senior Service Adviser (Automotive)
Customer diagnosis, repair estimates, workshop coordination, service recovery and ethical automotive sales advice.
JobsLead and manager20 minPro
Claims Customer Experience Manager
Improving the claims journey through clear communication, fair service recovery, insight and cross-functional change.
Consumer Protection Officer
Investigating consumer complaints, assessing evidence, securing fair remedies and identifying patterns that may need regulatory action.
Customer Experience Analyst (Telecoms)
Analysing complaints, surveys and service journeys to find recurring pain points and recommend measurable improvements.
JobsExecutive20 minPro
Head of Airline Customer Experience
Setting airline customer experience strategy across booking, airports, flights, disruption recovery, complaints and service partners.
JobsExecutive20 minPro
Head of Customer Experience (E-commerce)
Customer journey strategy, service operations, complaint recovery and cross-functional improvement across online orders.
Logistics Customer Service Executive
Shipment updates, booking support, complaint resolution, delivery exceptions and clear coordination between customers and operations teams.
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