Customer Service Officer (Banking)
Courtesy, accuracy, compliance awareness and calm with the public.
Filters
Call Centre Agent
Listening, calm under pressure, clear explanations and first-contact resolution.
Collections Officer
Debt recovery calls, payment plans, respectful and lawful conduct and accurate follow-up records.
Hotel Front Office Agent
Guest check-in, reservations, complaint handling, payments and keeping the front desk calm.
Patient Services Officer
Patient registration, appointments, billing queries, records and calm handling of a busy front desk.
Restaurant Server
Guest service, menu knowledge, order accuracy, handling complaints and teamwork on the floor.
Customer Support Associate (E-commerce)
Resolving order, payment, delivery and return enquiries across chat and email while keeping customers accurately informed.
Customer Support Representative (Digital Wallets)
Resolving wallet, transfer and access complaints through clear diagnosis, secure verification and dependable follow-up.
Insurance Customer Service Representative
Handling policy questions, claim updates, complaints and accurate customer records across phone and digital channels.
Utility Customer Service Representative
Handling billing queries, outage complaints, meter issues, service requests and accurate customer records.
Airline Ticketing and Reservations Agent
Booking itineraries, explaining fare conditions, changing tickets and resolving passenger requests accurately across sales channels.
Chargeback and Disputes Analyst
Assessing card and payment disputes, gathering evidence, meeting scheme timelines and balancing recovery with fair customer outcomes.
JobsLead and manager20 minPro
ProCustomer Experience Operations Manager (Telecommunications)
Contact centre performance, digital care, complaint resolution, workforce coordination and service recovery for telecoms customers.
Customer Experience Specialist (E-commerce)
Resolving complex order problems, finding journey failures and improving service across support, fulfilment and payments.
Customer Journey Analyst (Telecoms)
Analysing customer journeys, complaints and service data to identify friction and guide measurable improvements.
Customer Service Supervisor (Electricity Distribution)
Leading a distribution service team through outage enquiries, billing disputes, escalations, service recovery and daily performance coaching.
Digital Banking Support Officer
Customer support for digital channels, failed transactions, access issues and safe issue escalation.
JobsLead and manager20 minPro
Front Office Manager
Leading hotel reception, reservations, night operations, guest recovery and accurate room and payment controls.
Front Office Supervisor
Shift leadership, room inventory, guest recovery, payment controls and coordination across hotel departments.
Guest Experience Officer
Monitoring the guest journey, personalising stays, resolving service failures and turning feedback into practical hotel improvements.
Guest Relations Officer
Welcoming guests, resolving complaints, coordinating service recovery and following through on individual needs.
JobsExecutive20 minPro
Head of Customer Service (Utilities)
Setting utility customer strategy across billing, outages, complaints, digital channels and frontline service recovery.
JobsExecutive20 minPro
Head of Customer Support (Fintech)
Support strategy, payment incident response, complaint quality and leading multi-channel teams through demand spikes.
HMO Customer Care Officer
Member enquiries, benefit explanations, complaint resolution, provider coordination and accurate call documentation.
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